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EU Safety GateRecalled 2009-01-16serious risk

Mobile phone travel charger (BEST MOBILE (on packaging), NEPTUNE (on the charger))

Is my product affected?

Mobile phone travel charger

  • Brand BEST MOBILE (on packaging), NEPTUNE (on the charger)

Check against the official notice below — it lists the full affected range.

What happened

A mobile phone travel charger branded BEST MOBILE on packaging and NEPTUNE on the charger has been recalled due to electric shock hazards. The charger, which comes in black plastic and is labeled for use with D800/D900 or 6101/N70 phones, has multiple safety defects including inadequate separation between electrical components, insufficient insulation barriers, and exposed conductors that could allow dangerous voltage to reach the output connector. The product fails to meet required European safety standards and the Low Voltage Directive.

The importer has been ordered by authorities to withdraw the product from the market and recall units from consumers. The distributor has also voluntarily stopped sales. Affected consumers should contact the source of this record for information on how to return the charger or obtain a remedy, as the specific consumer remedy procedures are not detailed in this recall notice.

Written by software from the official notice below. Not reviewed by a lawyer.

Hazard

The products pose a risk of electric shock because: - the construction of the converter does not comply with the requirements on safe separation of primary windings from secondary windings, - clearances, creepage distances and parameter of insulation between the mains part and output voltage do not comply with requirements even for basic insulation, - the length of conductors enables bypassing of double insulation in case of conductor release and a possibility of the presence of mains voltage on the output connector, - the product does not pass the voltage test between output connector and mains plugs even for basic insulation. The product does not comply with the Low Voltage Directive and the relevant European standards EN 60950, EN 61000 and 55024.

What should I do?

Type of economic operator to whom the measure(s) were ordered: OtherCategory of measure(s): Withdrawal from the market and recall from consumers by the importer ordered by the authorities.Date of entry into force: UnknownType of economic operator taking notified measure(s): OtherCategory of measure(s): Voluntary stop of sales by the distributor.Date of entry into force: Unknown

Details from the source

Mobile phone travel charger made from black plastic material, marked with stickers with the following date on the front: 1. FOR D800/D9002. FOR 6101/N70and on the back: NEPTUNE TRAVEL CHARGER, input: AC 100V- 240V, 50-60 Hz, output: DC 4,5- 9,6V, 300- 600 mA, CE, Made in China. The products are packed in a cardboard box with marking "BEST MOBILE, The best for your mobile, mobile phone travel charger, CE", etc. Model: 1. D800/D900, EAN code: 85880034980212. 6101/N70, EAN code: 8588003498021 Notifying country: Slovakia

Source

Official record: EU Safety Gate ↗

Republished from the official source above; details can change — the source record controls.

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