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U.S. Consumer Product Safety CommissionRecalled 2020-09-09

WHILL Recalls WHILL Personal Electric Vehicles Due to Crash and Injury Hazards

Is my product affected?

WHILL Personal Electric Vehicles, Model Ci

  • Brand WHILL, Inc. (Japan), of Japan
  • Brand WHILL, Inc. (USA), of San Mateo, Calif.

Check against the official notice below — it lists the full affected range.

What happened

WHILL is recalling Model Ci personal mobility vehicles with serial numbers ranging from C_1711188_US to C_1909011_US due to a control pad malfunction. The control pad can fail in ways that cause the vehicle's power to turn on and off unexpectedly and the speed to increase and decrease without user control, creating crash and injury hazards. The serial number label is located on the seat assembly, and the device can be identified by "WHILL" and "Model Ci" printed on the battery compartment.

If you own one of the recalled vehicles, you should immediately stop using it and contact WHILL for a free replacement control pad.

Written by software from the official notice below. Not reviewed by a lawyer.

Hazard

The vehicle's control pad can malfunction causing the power to turn on/off and the speed to increase/decrease, posing crash and injury hazards.

What should I do?

Consumers should immediately stop using the recalled personal mobility vehicle and contact WHILL for a free replacement control pad.

Details from the source

This recall involves WHILL Model Ci. The product is a personal mobility device that is powered by a lithium ion battery, is occupant-controlled and motorized. The serial number of the recalled device ranges from C_1711188_US to C_1909011_US. The serial number label is located on the seat assembly. WHILL and Model Ci are printed on the battery compartment. The vehicles have one chair with a platform and four wheels. The chairs are black and the arm covers come in white, red, blue and black colors.

Source

Official record: U.S. Consumer Product Safety Commission ↗

Republished from the official source above; details can change — the source record controls.

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