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U.S. Consumer Product Safety CommissionRecalled 1995-02-02

Hewlett-Packard And CPSC Announce Recall Of 10,000 Officejet Printer-Fax-Copiers

Is my product affected?

Hewlett-Packard (HP) Officejet combination printer/fax/copiers

  • Brand Hewlett-Packard (HP)

Check against the official notice below — it lists the full affected range.

What happened

Hewlett-Packard is recalling 10,000 HP Officejet combination printer-fax-copier model C2890A units sold in the U.S. and Canada due to a potential electrical shock hazard in the power supply. The recall affects only units with 10-digit serial numbers beginning with US4B1 through US4B9, US4C1 through US4C9, US4BA through US4BU, or US4CA through US4CK, which can be found on the rear label above the power cord.

HP discovered the manufacturing defect during routine quality testing and has received no reports of injuries or incidents related to this issue. Customers who own one of the affected units should contact the HP Officejet helpline at (800) 756-0608, enter 7 at the first prompt, and speak with a representative between 8 A.M. and 4 P.M. PST Monday through Friday to obtain a replacement unit.

Written by software from the official notice below. Not reviewed by a lawyer.

Hazard

Electrocution/Electric Shock

Details from the source

February 2, 1995 Release # 95-074 WASHINGTON, D.C. - Hewlett-Packard Company of Palo Alto, CA in cooperation with the U.S. Consumer Product Safety Commission (CPSC) is voluntarily recalling 10,000 HP Officejet combination printer/fax/copiers. The power supplies for these products may have a manufacturing defect that could pose an electrical shock hazard.The recalled Officejet model C2890A was sold in the U.S. and Canada. Only Officejet fax/printers having 10-digit serial numbers (located on the rear label above the power cord) beginning with the following digits will be recalled:US4B1 through US4B9US4C1 through US4C9US4BA through US4BUUS4CA through US4CKCustomers using one of these units may obtain a replacement by contacting a special HP Officejet helpline at (800) 756-0608, and at the first prompt enter 7, between 8 A.M. and 4 P.M. PST Monday through Friday. HP discovered this problem during routine internal quality testing. HP has received no reports of problems, complaints, or incidents. HP is implementing this program as part of its commitment to customer safety and product quality

Source

Official record: U.S. Consumer Product Safety Commission ↗

Republished from the official source above; details can change — the source record controls.

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