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U.S. Consumer Product Safety CommissionRecalled 2003-09-25

CPSC, Sony Electronics Inc. Announce Recall of Certain VAIO Notebook Computers

Is my product affected?

Sony VAIO notebook computers

  • Brand Sony Corp., of Tokyo, Japan

Check against the official notice below — it lists the full affected range.

What happened

Sony Electronics Inc. and the CPSC are recalling certain VAIO notebook computers that pose a mild electric shock hazard when connected to a phone line and a phone rings. The recall affects Sony VAIO models PCG-FRV25 and PCG-FRV27 that were sold between June and July 2003. These affected computers will have slow modem speeds, generally below 24K, when using the notebook's AC adapter.

According to the recall notice, consumers who own affected VAIO notebooks should immediately disconnect their modem from the phone line and contact Sony to arrange for a free repair. Sony will extend the current limited warranty for repaired products to 2 years from the date of original purchase. Consumers unsure whether their modem speed indicates they have a recalled model can check their modem speed at www.sony.com/pcsupport.

Written by software from the official notice below. Not reviewed by a lawyer.

Hazard

Users could receive a mild electric shock, when the recalled computers are connected to a phone line and the phone rings.

What should I do?

Consumers with VAIO notebooks included in the recall should disconnect their modem from the phone line immediately, and contact Sony to arrange for a free repair. Sony also will extend the current limited warranty for repaired products to 2 years from date of original purchase.

Details from the source

Only Sony VAIO notebook computers with model numbers PCG-FRV25 or PCG-FRV27 sold from June through July 2003 are part of the recall. These computers will have slow modem speeds, generally below 24K, while using the notebook's AC adapter. Consumers unsure of their modem speed can check it at the Sony PC support Web site: www.sony.com/pcsupport. Sony previously announced this recall on July 10, 2003

Source

Official record: U.S. Consumer Product Safety Commission ↗

Republished from the official source above; details can change — the source record controls.

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