Visonic Amber SelectX Personal Emergency Response System (PERS) Kits
Check against the official notice below — it lists the full affected range.
Visonic is recalling Amber SelectX Personal Emergency Response System (PERS) kits because the base station can fail to operate and detect emergency signals from the user's pendant after a reboot or system reset. The system is designed to allow users to press a pendant button to signal a request for assistance. Each kit includes a wireless pendant, a white rectangular base station (about 9 by 7 by 2 inches with gray emergency, call, and check buttons), a power supply, and a backup battery. The recalled base stations have catalog number 0-100729 with serial numbers 1612002383 through 501206949, which represent units manufactured between April 2012 and December 2012. The serial number format shows the week and year of manufacture in the first four digits (for example, serial number 2312600299 indicates week 23 of 2012).
According to the recall notice, consumers should immediately contact their system installer or a Visonic alarm installation professional to have the recalled base station replaced with a new unit.
Written by software from the official notice below. Not reviewed by a lawyer.
Following a reboot or system reset, the Amber SelectX Base Stations can fail to operate and detect an emergency signal from the personal pendant.
Consumers should immediately contact their system installer or a Visonic alarm installation professional to replace the recalled base station with a new unit.
The recalled Visonic Amber SelectX Personal Emergency Response System (PERS) kit enables a user to push a button on a pendant to signal a request for assistance. An Amber kit consists of one wireless pendant worn by the user, one Amber brand base station, generally connected to a phone line, a power supply and backup battery. Base stations are white, rectangular and measure about 9 inches wide by 7 inches deep by 2 inches high with gray emergency, call and check buttons. Recalled models have catalog number 0-100729 and serial numbers 1612002383 through 501206949. The first four digits represent manufacture dates April 2012 through December 2012 in WWYY format. The first two digits are week of manufacture and the second two numbers are the year of manufacture. For example serial number 2312 600299 indicates a manufacturing date of the 23rd week of 2012 or roughly June 2012. Each unit has an external label on the back of the base station, with the product name and serial number. Amber base stations previously recalled due to a different problem also had catalog number 0-100729 and serial numbers 2308600299 through 3013079617.
Official record: U.S. Consumer Product Safety Commission ↗
Republished from the official source above; details can change — the source record controls.